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Payment 
Payment methods on www.ricaud.com
On the website www.ricaud.com, you can pay for your order using:
- by credit card (Visa, MasterCard, or American Express)
Secure payment
On our website, payment by credit card is 100% secured by Cybermut, subsidiary of Crédit Mutuel.
The number and expiration date of the credit card are encrypted by your own computer before any online transmission. All information contained in the messages never circulate openly on the web.
Depending on the browser, when payment is secure, the web address may read https instead of http. One of the symbols below may also appear in your browser window.
The number and expiration date of the credit card are encrypted by your own computer before any online transmission. All information contained in the messages never circulate openly on the web.
Depending on the browser, when payment is secure, the web address may read https instead of http. One of the symbols below may also appear in your browser window.
How can I pay online for orders that I placed by post or telephone?
Simply access Order Tracking by clicking here.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
Select the invoice that you wish to pay, then click on "Make Payment".
Simply enter your credit card and validate your payment. You may also, if you wish, receive a payment confirmation email by indicating your email address before validating your payment.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
Select the invoice that you wish to pay, then click on "Make Payment".
Simply enter your credit card and validate your payment. You may also, if you wish, receive a payment confirmation email by indicating your email address before validating your payment.
How can I know if I already paid for my order?
In Order Tracking, you can at any time consult your account to find out the amounts of any outstanding invoices. You can also directly pay for your orders online, thanks to 100% secure payment by credit card.
Access Order Tracking by clicking here.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
Access Order Tracking by clicking here.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
When must I pay for my order?
Order Tracking indicates for you, for every order, the date by which you need to pay. If you wish to make a payment, you can do so online, thanks to the 100% secure payment by credit card.
Access Order Tracking by clicking here.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
Access Order Tracking by clicking here.
To connect, enter your customer number in the required field, as well as your access code, which corresponds to your postcode.
I can't find my order when I go to Order Tracking.
A 1-2 day period may be necessary to register your order. If you do not find your order, following the 1-2 day period, you may contact Customer Services who will do everything necessary to answer your questions.
- by email, by clicking here.
- by telephone on 0870 333 1963, Monday to Saturday, 8am-8pm.
Other questions?
You can contact our Beauty Advisors, who will be delighted to respond to your questions:
- by email, by clicking here (response in maximum 48 hours, from Monday to Saturday).
- by telephone: on 0870 333 1963, Monday to Saturday, 8am to 8pm.
